I'm not working, what I now know was a leasurely, graveyard shift in tech support anymore. I'm in hell. I'm on days. I've gone from taking maybe 10 to 20 calls a night, surfing the web, writing in my blog and playing cards to non stop calls. These people are wearing me the fuck out. One of these days my mute button will fail and I will be unemployed. Example:
Me: Click OK
Cust: Should I click OK?
Me: Yes, click OK.
Cust: So click on OK?
Me: (mute)No dumbass maybe if ya sit there and stare at it long enough it will click itself (unmute) Yes, Please click OK now (mute) so I can get tha fuck off this call (unmute) so we can continue.
In light of my new found 'love' of my job I am reposting this.
Guide When Calling Tech Support
I will not hold your hand. Please have your hearing aid on and your reading glasses available when you call. If you've had your pc for three years I hope you have a basic understanding of what it is, what it does and where things go. I will not giggle with you when you say you are computer stupid or "computer illiterate". Buy a book, educate yourself. That's not my job. Ford doesn't include any driving lessons when you buy a car. Know the difference between an area code and a zip code. Please be sober. The computer tower is not called a modem and I will not refer to it as such. Yes if you try to email 100 pics to your grandma/sister/uncle/cousin it will freeze your computer. Please speak English, not to be rude here, but if you can't understand me and I can't understand you things could get ugly. Please have your computer on. Know which version of Windows you are using, very simple it says it everytime you turn on your pc. Office 2000 Professional, Microsoft Word, ME/2000 and my favorite "Flying Windows" are not versions of Windows. Oh yea, and Windows 2000 only came in the professional version (as far as anyone I talk to knows), saying it doesn't impress me it only makes me realize your level of knowledge. Do not brag to me about your job, or that you're a system admin/consultant/your office's pc god. You are still calling me for help so let me do my job, because I promise that you will feel stupid and I will feel underpaid when I tell you that you have the phone cord plugged into the wrong jack. Yes your husband is visting porn sites, that's where the pop ups come from. Please muzzle your dog or put him somewhere. If your child/baby wakes up or is crying that should be your priority, not your computer. For God sakes KNOW THE ERROR. Write it down! Know where it happens or at least how to reproduce it. "It just doesn't work" doesn't help me, soo I won't help you.
Tuesday, April 27, 2004
Friday, April 23, 2004
I just watched "lost in translation". What an odd, deep, moving and solitary story, like trains passing in the night. I could totally identify with both characters. Sometimes I'm wandering thru my own Tokyo on a daily basis.
I also watched Gothika (or however you spell it). It deserves mention because that's the first movie to actually make me scream in forever. It's nice to know that when I jump and scream the only one left to defend me will be my brother's cat. Both my guardogs bailed, yea it was that loud. Funny thou, when someone else makes me scream they attack. ;)
Tickling! Get your mind out of the gutter! lol
I also watched Gothika (or however you spell it). It deserves mention because that's the first movie to actually make me scream in forever. It's nice to know that when I jump and scream the only one left to defend me will be my brother's cat. Both my guardogs bailed, yea it was that loud. Funny thou, when someone else makes me scream they attack. ;)
Tickling! Get your mind out of the gutter! lol
Wednesday, April 21, 2004
I want everyone who reads this to ask me 3 questions, no more no less. Ask me anything you want. Then I want you to go to your journal, copy and paste this allowing your friends (including myself) to ask you anything.
Credit to AC...
Credit to AC...
Tuesday, April 20, 2004
April was a bad month for music. Two years ago today was when I first heard of his death. I remember I was driving home and they were playing "Nutshell" on the radio. I'd never heard it on the radio before. I guess I wasn't really surprised. Upset yes, but not surprised. Someone gave me "Facelift" when I was 13. That voice totally took me in. Hopefully he found the peace he was looking for.
With the other anniversary today I still can't watch that footage without crying. I know as a parent that's one of the scariest possibilities out there. You can't help but hug your own and thank God they're safe.
With the other anniversary today I still can't watch that footage without crying. I know as a parent that's one of the scariest possibilities out there. You can't help but hug your own and thank God they're safe.
Saturday, April 17, 2004
I think some times as long as I can write I'll be ok. I can sometimes literally feel the weight being lifted from my heart. Kinda like pulling the splinter or sucking out the poison. Thou it does make for some depressing shit sometimes because it's the worst. It's always the worst that comes out.
hate breathing
pain is seeping
from every pore
from the very core
of me
tired of weeping
gun up to the mouth
kiss it all goodbye
decision's final
when it hurts more
to stay
than to go
-me
hate breathing
pain is seeping
from every pore
from the very core
of me
tired of weeping
gun up to the mouth
kiss it all goodbye
decision's final
when it hurts more
to stay
than to go
-me
Thursday, April 08, 2004
I remember being very angry when he died. What a chickenshit way to go. Then when his wife read "the note" on MTV and it just reinforced those feelings. If ya didn't want to play anymore fine. Thanks for the music and go on your way. No need to die and leave behind your wife and daughter. About a year ago I found this site . Read the timeline and draw your own conclusion. It's not as black and white as a gun and a note.
Saturday, April 03, 2004
I was watching "Rebel without a Cause" today after having this song stuck in my head for days. It also made me think of the old man at the cemetery behind my house. I used to go there a lot because my grandparents ashes are there. I missed them terribly after they died. They are in the mausoleum. The doors are locked sometimes, but the section of the wall where they are is right next to the window. So I would stand outside the window. Everytime I was there so was the old man, and even if he wasn't in sight his car was. Didn't matter the time of day, he was always there. If he saw me he would let me in and advise me that I should ask for a key. They had given him a key. I never asked why he was there. I guess I really didn't have to. I was there late one day and he left before I did. I walked over to his area. The most decorated part of that wall. She was beautiful and she had been there about 8 years.
I Wanna Be Loved Like That
Natalie Wood gave her heart to James Dean
The high school rebel and the teenage queen
Standin together in an angry world
One boy fightin for one girl
I wanna be loved like that, I wanna be loved like that
A promise you can't take back
If you're gonna love me
I wanna be loved like that
Daddy never gave Momma a diamond ring
But Momma never wanted for anything
But what he gave her it came from the heart
In a bond that was never torn apart
An old man kneeling all alone
Plants his flowers in a garden of stone
For seven years now she's been gone
And his devotion is still goin strong
I wanna be loved like that, I wanna be loved like that
A promise you can't take back
If you're gonna love me
I Wanna be loved like that
-Shenandoah
I Wanna Be Loved Like That
Natalie Wood gave her heart to James Dean
The high school rebel and the teenage queen
Standin together in an angry world
One boy fightin for one girl
I wanna be loved like that, I wanna be loved like that
A promise you can't take back
If you're gonna love me
I wanna be loved like that
Daddy never gave Momma a diamond ring
But Momma never wanted for anything
But what he gave her it came from the heart
In a bond that was never torn apart
An old man kneeling all alone
Plants his flowers in a garden of stone
For seven years now she's been gone
And his devotion is still goin strong
I wanna be loved like that, I wanna be loved like that
A promise you can't take back
If you're gonna love me
I Wanna be loved like that
-Shenandoah
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